APPEALS AND
COMPLAINTS
A. Appeals
Receiving Appeal Report
LSP LPK MKS will receive appeals report(s) on the assessment results decision for here
Analysis to Appeal Report
LSP MKS will validate the appeal report(s) regarding the submitted appeal report by forming an investigation team.
Response to Appeal
LSP MKS will response regarding the decision on the appeal.
B. Complaints
Analysis to Complaint Report
LSP MKS will identify and investigate to the submitted complaint report form.
Response to Complaint
LSP MKS will response regarding the submitted complaint.